Negotiating Team Mediation Update

Negotiating Team Mediation Update The TWU Local 556 Negotiating Committee met with the Company on February 21 and 22 at the offices of the National Mediation Board (NMB) in Washington, D.C. under the auspices of our assigned federal mediator.A condition of the...

AT&T Wireless Nationwide Outage

AT&T Wireless Nationwide Outage AT&T wireless networks across the country continue to experience call and data outages. Customers, including Southwest Airlines Flight Attendants are unable to receive calls which is causing attendance infractions for Reserves....

2023 Grievance Team Year in Review

2023 Grievance Team Year in Review As we have communicated previously, TWU Local 556 is aware of the numerous calls not being received from Crew Scheduling while sitting Reserve. We immediately reached out to Crew Scheduling when the missed calls first began, asking...

Letter of Understanding ASAP Program

Letter of Understanding ASAP Program Recently there have been changes made to the reporting timeframe when submitting an ASAP report. Please see the attached revised ASAP Letter of Understanding (LOU) effective January 1, 2024.  The change is the removal of the...

Pulse Point Survey

Pulse Point Survey Request New Survey As your Negotiating Team prepares to meet with the Company and our assigned Mediators, we will be conducting a short survey. These answers will provide updated information to help keep your Union apprised of the pulse of...